obsolete IT assets stacked on a shelf - Maximizing returns

IT asset recovery companies are playing an increasingly important role in data security, environmental sustainability, and compliance.

Cyberthreats have been growing steadily over the past several decades. Although most organizations have stepped up their efforts to limit their exposure to internet-based attacks, many remain highly susceptible to compromise via simpler means; harvesting information from old IT equipment that hasn’t been adequately secured.

Electronic waste (e-waste) has also become a liability.  Many jurisdictions regulate the disposal of old IT equipment, rendering it a difficult, complicated, and expensive proposition.

IT asset recovery is the process of identifying, managing, and disposing of obsolete or unwanted technology assets in a way that maximizes their value, protects the environment, and ensures absolute data security. It includes data sanitization, refurbishment, recycling, and remarketing of IT equipment like servers, laptops, and mobile devices. Effective IT asset recovery not only helps organizations recover value from their old technology but also ensures compliance with environmental and data protection regulations.

The best IT asset recovery companies serve as trusted partners, achieving this efficiently and effectively. They can report total ROI, sustainability metrics, and financial returns on your retired assets. They’re backed by highly respected industry certifications that attest to the integrity of their business processes.

warehouse of obsolete IT assets for disposal

What Are IT Asset Recovery Companies?

Critical services include data destruction, ensuring that all sensitive information is securely erased from devices; refurbishment and resale, which involves repairing and reselling functional equipment; and e-waste recycling.

In many cases, your unwanted IT devices have residual value, particularly if they are refurbished before being resold. An IT asset recovery company – also referred to as an IT asset disposition (ITAD) company – can help you recover value from your outdated or surplus IT equipment while ensuring secure and environmentally responsible disposal.

Services may vary, depending on which company you’re working with.  Many will remove the equipment from your premises and transport it securely to their facilities before assessing it, wiping the data, and refurbishing or recycling it. Some offer custom services such as on-site hard-drive shredding, concurrent multi-site operations, reverse logistics management, and global coverage.

Benefits of IT Asset Recovery

IT asset recovery companies specialize in testing, refurbishing, and remarketing used IT equipment. They can also arrange to donate used equipment to charities, which offers tax benefits for your company while benefiting schools, charities, or communities in need.  The financial returns on the sale or donation of equipment can help to offset the costs of new technology purchases. 

This approach also supports a circular economy, ensuring that valuable resources are reused rather than wasted. Recycling and proper e-waste management significantly reduces environmental harm by preventing hazardous substances from going into landfills. Toxic materials like lead, mercury, and cadmium are commonly found in electronic devices. These can leach into soil and water, harming the environment. Recycling also reduces the need to extract new raw materials, reducing energy consumption and contributing to a healthier planet.

Compliance with data security and environmental regulations is critically important when decommissioning used IT equipment. Data protection laws mandate the secure disposal of devices to prevent unauthorized access to sensitive information, reducing the risk of data breaches. Environmental regulations set strict standards for the disposal and recycling of e-waste, minimizing negative impact on our planet. Compliance not only helps you to avoid fines and legal issues; it also enhances your corporate reputation, demonstrating a commitment to sustainability and responsible business practices.

Key Factors to Consider When Choosing a Recovery Company

When you’re selecting an IT asset management company, look for high standards in customer service, data security, sustainability, and employee safety. Find out what each company’s clients say about them, and how long they have been in business.

The best ITAD companies are recognized by certifying bodies and industry trade groups such as e-Stewards, NAID, and Ecovadis.  Look for ISO certifications attesting to quality management, sustainability, and worker safety. The e-Stewards certification, in particular, is widely recognized as a standard of excellence in responsible IT asset management practices.

Look for an IT asset disposition company that prioritizes data security, and which offers multiple options for data destruction, such as on-site or off-site hard drive shredding and secure erasure. Ask about secure chain-of-custody procedures that safeguard your sensitive information throughout the entire disposition process.

Finally, look for an ITAD service provider that can address your company’s unique needs. NCS Global offers comprehensive logistical support, including asset pickup, transportation, and documentation, ensuring a seamless and hassle-free experience. We cover multiple geographies and can tailor our services to your specific requirements. Our dedication to customer satisfaction is unmatched, ensuring that your IT asset management needs are met with efficiency and professionalism.

obsolete motherboard

Questions to Ask Potential IT Asset Recovery Partners

 Here’s a handy checklist for vetting potential IT asset recovery partners:

Customer Service:

  • How do clients rate the company’s customer service?
  • What is the company’s reputation based on client reviews?
  • How long has the company been in business?

Certifications and Industry Recognition:

  • Is the company certified by recognized bodies such as e-Stewards, NAID, or Ecovadis?
  • Does the company hold ISO certifications for quality management, sustainability, and worker safety?
  • How well is the company recognized within the ITAD industry?

Data Security:

  • What data destruction options does the company offer (e.g., on-site or off-site hard drive shredding, secure erasure)?
  • Does the company follow secure chain-of-custody procedures to protect sensitive information?
  • How does the company ensure data security throughout the entire disposition process?

Sustainability and Environmental Responsibility:

  • What sustainability policies and practices does the company have in place?
  • How does the company ensure environmentally responsible disposal of IT assets?

Customization and Logistics:

  • Can the company tailor its services to meet your specific requirements?
  • Does the company offer comprehensive logistical support, including asset pickup, transportation, and documentation?
  • How does the company handle multi-geography service requirements?

General Considerations:

  • What is the company’s overall approach to meeting customer needs?
  • How does the company ensure a seamless and hassle-free IT asset disposition experience?

By addressing these questions, you can ensure that the ITAD service provider you choose meets high standards in all critical areas, providing you with the best possible service for your IT asset management needs.

Conclusion

To maximize your returns from retired IT assets while fully complying with data security and environmental regulations, it’s critical that you pick the right IT asset management partner. A high-quality company can help your organization recover value, reduce environmental impact, and adhere to regulatory standards. This strategic choice not only enhances your operational efficiency but also strengthens your corporate reputation in an increasingly eco-conscious and security-focused market.

Want to learn more? Contact one of our IT asset management specialists today.

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